16th February 2019
are on the move!
We are moving our office to Jackson Hall in Portland
Place (home to Hastings Voluntary Action) on Wednesday 6th March. The
new office is accessible and gives us the opportunity to expand and
improve the services we deliver.
There should be no disruption to our service but if there is we will endeavour to keep members updated.
Our new address will be:
Jackson Hall, Portland Place, Hastings TN34 1QN
All the other contact details will remain unchanged.
15th December 2018
As reported in our November Newsletter, the office will be closed from close of business on Friday 21st December and re-open on Thursday 3rd January. This means that no payments or debit card transfers can be made. If this will affect you, please contact the office to make alternative arrangements.
Today we had a stall at the ThriftFest organised at the Hastings
Centre by Hastings Furniture Services. It was a great event, very
well-attended and we spoke to lots of people who were interested in
the community banking services we offer. The photo shows Dawn
and Phoebe Poole and Rachel Paynter at the stall.
7th June 2018
Last month we were delighted to welcome Dawn Poole to our team. She is taking over from Richard Parkinson who is retiring after 15 years of dedicated service. We also welcomed Lucy Joly who is now working as a volunteer in the office.
9th February 2018
Unfortunately our broadband and phone have been down since yesterday lunchtime. BT are working on the problem that is affecting other organisations within our building. We apologise for any inconvenience this has caused. We hope both will be back very shortly.
8th February 2018
We are recruiting to fill two positions: one is a paid position, the other voluntary. Richard Parkinson who has worked for us for many years is taking a well-deserved retirement shortly and one of our regular office volunteers has also decided to retire. Details of both positions can be found on the Vacancies link on the left of this page.
8th December 2017
Our office will close for Christmas/New Year at the end of business on Friday 22nd December and re-open on Tuesday 2nd January. We wish a merry Christmas and happy and prosperous New Year to all our members. Benefits payments will be made on 29th December.
11th July 2017
There is a fault with our phone line. BT are working on it but at the
moment no incoming or outgoing calls are getting through. Email is ok
so that can be used. BT fix date is “by 13th July”
23rd May 2017
Pre-Paid Debt Card
Following the issuing bank's decision to stop supporting the ABCUL Pre-Paid Debit Card, existing cards will cease to function at the end of June. It will be replaced by a card issued by Engage. Details of the new card can be found on their website http://www.engageaccount.com. It has several advantages over the previous card including cash back rewards when it is used in a number of familiar retailers. All members using the old card are being contacted and will receive the new card shortly.
14th March 2017
The AGM for the year 1st October 2015 to 30th September 16 will take place on Monday 27th March 2017 at the Southwater Area Community Centre, 1/2 Stainsby Street, St Leonards (just behind Warrior Square station) beginning at 7.30pm. There will be light refreshments. All members welcome.
1st March 2017
The Financial Services Protection Scheme's Limit of Protection has increased from £75,000 to £85,000 following a change in the Sterling:Euro exchange rate. Full details can be found on the Saving page.
Our office will be closed from 26th to 29th December inclusive. For details of Information Points over Christmas, click on Information Points in the side menu.
10th October 2016
We have received the following message from the Co-op Bank which will have an impact on some of our service between 14th and 16th Octobers:
Important advanced information about access to your banking - our systems will be down for planned essential maintenance
From 10pm on Friday 14th October 2016 to 12.00pm on Sunday 16th October 2016 our FD Online banking service will be unavailable. During this time some of our other services will also be unavailable including telephone banking and branch transactions.
important for us to ensure our systems are running well and to do this,
we must carry out planned essential maintenance so that this continues.
the meantime, please arrange to submit or receive transactions before
or after this scheduled maintenance as during this time, we will be
unable to carry out any account requests. This includes any payments
made to your business accounts from a third party.
for any inconvenience this may cause. We will continue to keep you
updated with important information that might affect you.
19th September 2015
If you live in Ticehurst you
can now take advantage of the services we offer. You can pick up leaflets at
the Post Office/General Store and church. Read more information in “News
& Views” available free from the Post Office and other local shops. Once
you’ve completed the form, call 07923 400604 and speak to our Ticehurst
18th September 2015
There was a very interesting article about Credit Unions in the June edition of Money Which. You can read it here.
13th March 2015
The latest Newsletter is now available online, click on the link below left. It includes details of our AGM on 25th March.
15th November 2014
Special Christmas lottery draw. We'll be having an extra £50 prize in our December lottery draw.
29th September 2014
We are on the move again. On Tuesday 7th October we will be moving from 8 Cambridge Road to 49 Cambridge Gardens where we will be tenants of the Hastings Area Community Trust. We apologise if you experience any delays in our services during the coming days.
23rd June 2014
"Ask an Expert"
From time to time Hastings library invites local organisations to mount a display and be available to talk to visitors about the services they provide. Today it's our turn. We'll be in the lending library on the ground floor from 10:30 to 16:30.
28th May 2014
We have decided to discontinue the Tilling Green Information Point in Rye after a year of operation. We will still be at Rye library so people in that area will be able to come along and find out all about the benefits of their local credit union.
8th May 2014
Money Matters events
We have organised 2 events with support from Big Local North East Hastings to bring our services to residents of the Downs Farm and Broomgrove areas in conjunction with AmicusHorizon's Financial Inclusion team. On Monday 12th May we will be at Downs Farm Community Centre from 4pm to 7pm and on Tuesday 27th May at Broomgrove Community Centre also from 4pm to 7pm. Full details are on the poster here.
15th April 2014
Hastings & Rother Credit Union is celebrating the iftieth anniversaryof the first credit union in Britain. Read the full report here
28th February 2014
From March we are changing our presence in Rye. We will be holding Information Points at Rye Library on the first and third Thursdays of each month and Tilling Green Community Centre on the first and third Fridays of each month. Full details are on our Information Points page.
28th February 2014
Our AGM is on Wednesday 20th March at the Southwater Area Community Centre (behind Warrior Square station) 1/2 Stainsby Street, St Leonards starting at 7:30pm. A Newsletter has been sent to members. We do hope you can come along if you are a member.
7th February 2014
You can now find us on Twitter @HastingsCreditU
24th January 2014
We have decided to close the Information Point at Hollington Youth & Community Centre on Thursday and Friday evenings. As most members now use PayPoint cards to make deposits and Debit Cards for withdrawals as well as this website for information, few people now make use of this Point.
From tomorrow, Friday, we have a new location for our town centre Information Point. Instead of Hastings Trust in Robertson Street we will be at the Community Contact Centre in Queen's Square from 2pm to 4pm every Friday. A big thank you to Hastings Council for agreeing to this.
We had a very constructive meeting with the Bishop of Chichester's policy adviser following the Archbishop of Canterbury's promise to support credit unions in July. Several opportunities for support were discussed. We look forward to working with volunteers from local parishes within Hastings & Rother.
CREDIT UNION COMES TO RYE
Shaun Rogers, the Mayor, gave an official welcome on Thursday
Hastings and Rother Credit Union, when he opened its new
at Tilling Green Community Centre. Local community
volunteers are on
hand to give information about the full range of its
services each and
every Thursday morning between 10 am and
and Rother Credit Union, offers members a safe and
Pictured is The Mayor with several of the volunteers Photo: John Wylie.
accessible place to
save. They are also there to make loans to
members when needed, in an
emergency perhaps or simply to buy
something for the home or a special
occasion or event. Loans to members are made on really affordable
terms (but are subject to some conditions).
Credit Union supports Archbishop's call "to compete Wonga out of business"
The Archbishop of Canterbury's plan for the Church of England to
drive payday loan companies out of business by supporting credit unions
as an alternative source of funding at reasonable interest rates has
been welcomed by Hastings & Rother Credit Union president, Richard
"These firms are indulging in what used to be called usury and
was condemned by the sacred texts of all the main world religions.
Today it is carried out on TV, the internet and, increasingly, in our
town centres. People on low incomes are persuaded to borrow at interest
rates in excess of 5,000% often to cover basic living costs and these
firms are creating misery among local communities. Credit Unions do not
offer instant loans or encourage people to dig themselves deeper into
debt but encourage saving alongside borrowing to provide a long term
solution to financial difficulties," he said. "Today I have written to
the Archbishop to ask what practical support churches in Hastings and
Rother will be making available to help us end this scourge on our most
Our new Information Point opens for business at Tilling Green Community Centre today from 10:00 to 12:00 thanks to support from the Rye Partnership, Rye Town Council and NPower.
At the meeting of their Policy, Resources & General Purposes Committee on 3rd June, Rye Town Council agreed to award us a grant of £816 towards establishing an outreach centre at Tilling Green Community Centre. This supplements the grant from the NPower Wind Farm Project Fund. Local volunteers have been trained and the Information Point will open next month. We are very grateful to Rye Town Council for this grant which will help us extend our services to this area of Rye.
As you may be aware, the government has decided to abolish the Financial Services Authority. With effect from today, we are authorised
by the Prudential Regulation Authority and regulated by the Financial
Conduct Authority and the Prudential Regulation Authority.
Will you be affected by Universal Credit?
The Government is bringing in Universal Credit to replace some of the different benefits currently available with a single payment. It is being phased in from October this year. If you are in receipt of any sort of benefit, this could affect the amount you will receive. It will be paid monthly in arrears so it will certainly affect your household cash flow. Do you need to start saving that bit extra now to help manage the change? Remember that a regular savings record with the credit union could mean that we can help you cope with the change with a loan.
East Sussex County Council have comprehensive information about the changes and how they might affect local residents on their website. Follow this link
Are you ready for welfare reform?
The AGM for the year ending 30th September 2012 will take place on Wednesday 20th March 2013 at the Southwater Area Community Centre, 1/2 Stainsby Street, St Leonards (just behind Warrior Square station). It will begin at 7.30pm with light refreshments available.
This is your
once-a-year chance to hear what your board of directors has been doing and to
influence the future of the credit union. We look forward to seeing you.
It is very important that enough members attend the AGM for the meeting to go ahead
so please make every effort to be there. If you are likely to have
difficulty getting there, please contact the office and we will try and arrange
transport for you.
New Information Point starts next Wednesday, 6th March. Following the closure of the Silchester Road Information Point at Christmas we are pleased to open a new one courtesy of HARC, BHT and Citizen's Advice 1066. For details see here.
Happy New Year
SCAM ALERT: If you receive an email informing you that you have won a prize in the UK National Credit Union lottery, delete it. It is a scam. There is no UK National Credit Union lottery. Further details can be found here
There was an interesting debate on Credit Unions in the House of Lords yesterday. Watch it here or read it here
Regrettably the Community Information Centre in Silchester Road will close just before Christmas and not reopen in the New Year. They have kindly housed our Tuesday Information Point for a long time and always provided a warm and friendly welcome. We are currently looking to find an alternative location in the same area for this very popular Information Point and will let you know when we have any news.
We have decided to discontinue our Information Point at the AmicusHorizon office in Chiltern Drive. Instead we will be present at other Amicus offices later in November and December. See the Information Points page for details.
9th November 2012
Money Guardian last Saturday included an interesting article
Credit unions offer payday loans alternative by Patrick Collinson in which he referred to
Hastings & Rother Credit Union. You can read the article here. As a result,
our website received a lot of hits directly from the Guardian website.
we are giving a presentation to the Rye Partnership which is keen to
promote the credit union in their area. We are also planning to start a
3-week series of Information Points at AmicusHorizon Housing Association
local offices in Hastings, St Leonards, Rye and Battle shortly. The
details will be posted when available.
Hastings Borough Council vows to support credit unions, cap lending rates and oppose payday loan companies.
At its meeting on 25th July,
members of Hastings Borough Council voted unanimously for the following motion:
'This council is concerned about the use of
high-interest credit by residents including the availability of payday loans on
the high street.
'It calls on the Government to consider:
introduction of caps on the total lending rates that can be charged for
(b) creating a new planning use class giving local
authorities the power to refuse applications for high street credit agencies
where they could have negative economic or social impacts on communities; and
(c) the promotion of credit unions throughout the
country as community based organisations offering access to affordable credit
and promoting saving.'
In proposing the motion, Cllr Michael Wincott (Labour - Ore) said: “On the day that we learn
that the UK recession is deepening, the people of this town need
protection. Protection from legal loan sharks (officially known as payday loan
companies)…. Companies clearly making a
profit from the misery of others and helping create a cycle of poverty…. Capping
charges is the right thing to do…
The government has told us
that local people should have more power to influence what appears in their
neighbourhood. By creating a new planning class where we can decide if a new
loan shop would negatively impact its residents - we would have that power.
Introducing this new class
would be the right thing to do."
He also called for the government to fund a publicity campaign in support of credit unions to give them a chance to compete on a level playing field with the likes of wonga.com. Powerful speeches from both Conservative and Labour members supported him.
You can view the debate on HBC's Youtube site. It starts 20 minutes in to the recording.
Apologies to all those who have been trying to contact us over the past few days.
On Monday 2nd July, we moved the office up two floors in the same building and needed BT to transfer the phones and broadband connection. We were left with a phone that could make calls but not receive them for several days and have been without broadband access until today. In addition we haven't been able to access our BT account in order to leave a message on this website. All emails sent to our account have been returned to sender undeliverable so could you please now resend them if you haven't already managed to speak to us. We apologise once again for the inconvenience this has caused.
We had a successful AGM in March at which a number of rule changes were agreed following changes in legislation and also to increase our income to help us on the road to becoming self-financing. These are explained in a special Newsletter which will be available shortly. At the Board meeting which followed Richard Street was re-elected President for the 10th year, Les Clarke became Vice-President and Georgiana de Lussy was re-elected Secretary.
27th February 2012
Our AGM will take place on Monday 26th March at the Community Information Centre, 16 Silchester Road, St Leonards starting at 7:30pm. All members are encouraged to attend and both hear what has been going on over the past year and help influence what happens in the future including some rule changes. All members will receive a Newsletter with further details within the next few days.
This month, the Information Point at the Isabel Blackman Cafe will be on Thursday 23rd instead of the usual Tuesday.
20th January 2012
With effect from Monday 6th February, we will no longer be able to accept or pay out cash at any of our Information Points. This is for the safety of our volunteers. If this will cause you any problems, please contact us.